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USB Jack Contact failure?

Posted: Thu Apr 09, 2020 7:30 pm
by xanatos
Anybody had any issues with a USB Jack's contact catching and crushing against the back of the jack? Pic on Imgur here:

http://imgur.com/gallery/LqnswHI

Repairs possible without reflow ovens & such, or?

I bought three of these (and two of the slim) - this is the only one that failed in this manner.

Thanks,

Dave

Re: USB Jack Contact failure?

Posted: Thu Apr 09, 2020 7:41 pm
by Realizator
Hi Dave,
We have a couple of similar issues. Looks like some USB connectors have a factory defects, and can be damaged while inserting a USB dongle. Neither our team, nor factory quality control team was able to repeat this damage :-) But sometimes it happens.
I can suggest to send you a replacement board, and just sent you a email to the address you used for registering on this forum.

Re: USB Jack Contact failure?

Posted: Thu Apr 09, 2020 7:59 pm
by xanatos
Thank you for your most generous offer! I have replied to the email you sent.

Very much appreciated!

Stay Healthy!

Dave