USB Jack Contact failure?

StereoPi hardware discussion
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xanatos
Posts: 6
Joined: Thu Apr 25, 2019 7:02 pm

USB Jack Contact failure?

Post by xanatos »

Anybody had any issues with a USB Jack's contact catching and crushing against the back of the jack? Pic on Imgur here:

http://imgur.com/gallery/LqnswHI

Repairs possible without reflow ovens & such, or?

I bought three of these (and two of the slim) - this is the only one that failed in this manner.

Thanks,

Dave

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Realizator
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Posts: 594
Joined: Tue Apr 16, 2019 9:23 am
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Re: USB Jack Contact failure?

Post by Realizator »

Hi Dave,
We have a couple of similar issues. Looks like some USB connectors have a factory defects, and can be damaged while inserting a USB dongle. Neither our team, nor factory quality control team was able to repeat this damage :-) But sometimes it happens.
I can suggest to send you a replacement board, and just sent you a email to the address you used for registering on this forum.
Eugene a.k.a. Realizator

xanatos
Posts: 6
Joined: Thu Apr 25, 2019 7:02 pm

Re: USB Jack Contact failure?

Post by xanatos »

Thank you for your most generous offer! I have replied to the email you sent.

Very much appreciated!

Stay Healthy!

Dave

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