UV Filters are damaged
Posted: Fri Feb 18, 2022 5:39 pm
I ordered and received two kits. However the UV filters on both are damaged.
The surface has bubbles on it.
I saw this happened to others due to an interaction with the plastic bags they came in.
Would you kindly send replacements.
I have raised a support ticket but they are not responding to follow ups at all.
Should I contact the credit card company for a chargeback? What is the procedure please to get these defective filters replaced with good ones?
Thanks very much.
Best regards
David
The surface has bubbles on it.
I saw this happened to others due to an interaction with the plastic bags they came in.
Would you kindly send replacements.
I have raised a support ticket but they are not responding to follow ups at all.
Should I contact the credit card company for a chargeback? What is the procedure please to get these defective filters replaced with good ones?
Thanks very much.
Best regards
David